Frequently Asked Questions

Everything you need to know about shopping with MISS SIXTY.

How do I track my order?

Once your order has been dispatched, you will receive a confirmation email containing a tracking number and a link to the carrier's website to monitor your delivery status.

What is your return policy?

We offer a 30-day return window for all unworn items with original tags attached. Please note that for hygiene reasons, earrings and swimwear cannot be returned unless faulty.

Which payment methods do you accept?

We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal, Apple Pay, and Klarna for installment payments.

How do I find the right size?

Every product page features a detailed 'Size Guide' button. We recommend comparing your body measurements to our chart to ensure the perfect fit for our signature denim and apparel.

Do you offer international shipping?

Yes, MISS SIXTY ships to over 50 countries worldwide. Shipping costs and delivery timelines vary by destination and will be calculated at checkout.

Are your denim products sustainably made?

We are committed to reducing our environmental impact by incorporating ozone washing techniques and recycled fibers into many of our denim collections.